Shipping Policy

Shipping Policy for AVA Farmer

Thank you for choosing AVA Farmer for your grocery needs. We are dedicated to ensuring a smooth and reliable shipping process. Please review our shipping policy for important information regarding the shipment of your orders:

  1. Order Shipping:
  • Orders are typically processed within 6 hours after payment confirmation.
  • Our team strives to fulfill and dispatch orders promptly.
  1. Delivery Methods:
  • AVA Farmer currently offers standard shipping for all orders.
  • Expedited shipping options may be available, and details can be found during the checkout process.
  1. Shipping Costs:
  • Shipping costs is Rs30 for all order and the delivery location.
  • Any applicable shipping fees will be displayed at the checkout before you complete your purchase.
  1. Shipping Destinations:
  • AVA Farmer currently ships within Delhi.
  • Please ensure the accuracy of your shipping address to avoid any delays or additional charges.
  1. Delivery Timeframes:
  • Standard shipping typically takes 6 hours for delivery after order processing.
  • Expedited shipping, if available, may provide a faster delivery option.
  • Please note that delivery times may vary based on the shipping destination and external factors beyond our control.
  1. Order Tracking:
  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track the status of your shipment through the provided tracking link.
  1. Delivery Attempts:
  • Our shipping partners will make reasonable attempts to deliver your order to the provided address.
  • Please ensure someone is available to receive the package or provide specific delivery instructions to avoid any issues.
  1. Unsuccessful Deliveries:
  • In the event of an unsuccessful delivery attempt, the carrier may leave a notification with further instructions.
  • It is the customer's responsibility to follow up and arrange for re-delivery or pick up as instructed.
  1. Shipping Holidays:
  • Please be aware that shipping services may be affected during holidays or peak seasons.
  • Any delays due to such circumstances will be communicated in advance.
  1. Shipping Policy Changes:
  • AVA Farmer reserves the right to modify or amend this shipping policy at any time. Changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@avafarmers.com.

Thank you for choosing AVA Farmer. We appreciate your trust in us for your grocery needs!